How can I keep my CSA score under control

August 09, 2021 2:43 PM | John Rigney (Administrator)

I am often asked that question.  It starts with a strong and clearly defined policy on everything from reporting traffic violations, roadside inspections, crashes to recognizing the positive accomplishments of drivers and team members.  It is a safety culture that you develop by educating your team about what is expected of them and then listen to what they expect of you.  You need to follow that up with your actions that support the words.  Build the trust of your team and they will follow you.  The Federal Regulations are just the minimum that is required to operate safely.

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